Get in Touch
We appreciate your interest in TigerSpin. This page provides clear guidance on how to contact us, what types of inquiries we can assist with, and what falls outside our scope of support. Please read through the sections carefully to ensure your query reaches the correct destination, allowing us to respond efficiently.
As an independent review and affiliate website, TigerSpin offers comprehensive reviews and information about various online gambling brands. We are committed to providing accurate and helpful content to our users.
Who We Are (Independent Review Site)
TigerSpin is an independent online platform dedicated to reviewing and providing information about online casinos and sportsbooks. We are not an operator, a casino, or a sportsbook ourselves. This means:
- We do not operate any gambling games.
- We do not hold player accounts.
- We do not process deposits or withdrawals.
- We do not manage player funds or winnings.
- We do not provide customer support for any specific online gambling brand.
Our primary function is to offer objective reviews, comparisons, and news related to the online gambling industry, helping you make informed decisions.
What We Can Help With
We are happy to assist with inquiries directly related to the content and operation of the TigerSpin website. Please contact us for the following:
- Feedback on Our Reviews: If you have constructive feedback, corrections, or believe there's an inaccuracy in one of our reviews.
- Content Suggestions: Ideas for new topics, reviews, or guides you would like to see on TigerSpin.
- Partnership and Advertising Inquiries: If you represent a legitimate business and are interested in advertising opportunities or potential partnerships with TigerSpin.
- General Website Queries: Questions about how to use our site, technical issues you might encounter on TigerSpin, or general information about our services.
What We Cannot Help With
It is crucial to understand that TigerSpin cannot assist with any matters pertaining to individual player accounts or transactions with online gambling operators. We do not have access to operator systems, nor are we authorized to act on behalf of any player. Therefore, we cannot help with:
- Player account access or recovery.
- Verification (KYC) document submission or status checks.
- Deposit issues, failed transactions, or payment inquiries.
- Withdrawal requests, delays, or processing.
- Bonus terms, activation, or wagering requirements.
- Game fairness, technical glitches within a game, or gameplay disputes.
- Complaints about specific casino or sportsbook operators that require account access.
For any of these issues, you must contact the customer support of the specific online casino or sportsbook where you hold an account. They are the only entity that can resolve such matters.
Account, Deposit and Withdrawal Issues
As reiterated, TigerSpin is an independent review site. We do not operate any online casinos or sportsbooks. We do not have player accounts, nor do we handle deposits, withdrawals, or any financial transactions related to online gambling. If you have any questions or encounter problems with your account, deposits, withdrawals, bonus offers, or game play, you must contact the customer support team of the specific casino or sportsbook you are using. They have the necessary tools and access to assist you directly. Look for their "Contact Us" or "Support" section on their official website, which typically includes live chat, email, and sometimes phone numbers.
Legal Inquiries
For all legal inquiries concerning TigerSpin, including contractual matters, regulatory compliance, or general legal correspondence, please direct your communication to our dedicated legal department. We ensure all legal matters are handled with the utmost care and professionalism. Please send your detailed inquiry to:
Please note that this email address is exclusively for legal correspondence and will not respond to general customer support queries or account-related issues with third-party gambling operators.
DMCA and Copyright Takedowns
TigerSpin respects intellectual property rights and is committed to complying with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws. If you believe that any content published on the TigerSpin website infringes upon your copyright, please submit a formal DMCA takedown request. Your request must include:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Your contact information, including your name, address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Please send all DMCA and copyright infringement notices to:
We will review all valid requests and take appropriate action in accordance with applicable laws.
Responsible Gambling Resources
TigerSpin is a strong advocate for responsible gambling. While we do not offer direct support or counseling, we are committed to promoting safe gambling practices. If you or someone you know is struggling with gambling, we encourage you to seek help from professional organizations. We provide information and links to reputable resources on our website's responsible gambling page. These organizations offer confidential support, advice, and tools to help manage gambling habits. Please remember that gambling should always be a form of entertainment, not a way to make money.
Response Times
We endeavor to respond to all legitimate inquiries submitted via the appropriate channels within 2-3 business days. Please be aware that inquiries sent to the wrong department, or those we cannot assist with (e.g., operator account issues), may experience delays or may not receive a direct response, as we will not be able to resolve them. Your patience is appreciated as we process communications.